Privacy Policy

1. Introduction

Welcome to Erin Gradient Countdown Timer ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

2. Information We Collect

2.1 Information from Shopify

When you install our app, we collect the following information through Shopify's API:

• Shop domain and basic shop information
• Shop owner email address
• Store configuration data necessary for app functionality

2.2 Countdown Timer Data

We store the following data related to your countdown timers:

• Countdown timer content (text, end dates, display settings)
• Design settings (backgrounds, gradients, colors, fonts, positioning)
• Publication status and configuration

2.3 Usage Data

We may collect information about how you interact with our app, including:

• App usage patterns and feature utilization
• Error logs and diagnostic information
• Session information

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our app functionality
• To display countdown timers on your Shopify store
• To process your subscription and billing
• To provide customer support and respond to your inquiries
• To improve our app and develop new features
• To send you important updates about the app
• To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your data:

• Data is stored securely using industry-standard encryption
• Access to data is restricted to authorized personnel only
• We regularly review and update our security practices
• All data transmission is encrypted using SSL/TLS protocols

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Shopify: As required for app functionality within the Shopify ecosystem
• Service Providers: With trusted third-party service providers who assist in operating our app (e.g., hosting, payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal obligations)
• Data Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you uninstall the app, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Cookies and Tracking Technologies

Our app uses cookies and similar tracking technologies to maintain session state and improve user experience. These technologies help us:

• Maintain your login session
• Remember your preferences
• Analyze app usage and performance

9. Children's Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data collection and use
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Shopify-Specific Information

As a Shopify app, we comply with Shopify's API Terms of Service and data protection requirements. Your use of our app is also subject to Shopify's Privacy Policy and Terms of Service.